Critical Update Bug - Server Restoration In Progress
Resolved
May 19 at 11:28am MDT
All restorations were completed successfully. We apologize for the inconvenience.
Affected services
Updated
May 19 at 11:09am MDT
Restorations are approximately 50% complete.
Affected services
Updated
May 19 at 10:52am MDT
Update: A full server restoration is in progress.
Affected services
Created
May 19 at 10:48am MDT
A critical bug was unexpected and present when we performed updates on PL03. This caused a hang-on-boot condition and we were unable to restore the server.
We have stood up a replacement server and are in the process of restoring site backups.
We DO NOT anticipate the need to update DNS records, as we will be remapping the elastic IP addresses used by our hosting infrastructure to map your sites to the new server.
Affected services